Short Courses by Category

Get the most out of yourself and your people with practical training courses covering performance management, people management, coaching and mentoring, human resources, leadership and more.

• Appraising and Managing Performance
• Coaching and Mentoring
• Developing High Performance Teams
• Effective People Management
• Executive Leadership Effectiveness
• Introduction to Human Resources
• Leadership at the Peak
• Mastering Human Resource Management
• Mastering Managerial Leadership and Development
• Organisational Leadership
• Plan and Manage Human Resource Strategy
• Recruit, Retain & Develop Staff
• Resilient Leadership
• The Experienced Supervisor
• The New Supervisor
• Women in Leadership

From business management, change management and sustainability in the workplace to strategic planning , you’ll find management training for all levels of experience.

• Business Acumen
• Business Management Certificate - Mini MBA
• Contract Management
• Customer Relationships - Personal Assistant Program
• Leading with Emotional Intelligence
• Management Essentials
• Manage and Implement Change
• Manage Conflicting Priorities
• Managing Across Generations
• Managing Successful Projects with PRINCE2® - Foundation Course
• Managing Successful Projects with PRINCE2® - Practitioners Course
• Organisational Acumen - Personal Assistant Program
• Graduate Certificate in Business - Professional Management
• Advanced Diploma of Management
• Personal and Team Leadership - Personal Assistant Program
• Quality Management and Process Improvement
• Mastering Strategy
• Risk Management
• Strategic Business Planning
• Strategic Thinking in the Public Sector
• Sustainability in the Workplace
• AIM Certified Practising Manager
• Diploma of Management
• Diploma of Management - Personal Assistant Development Program

It’s time to stand up and take your performance to the next level with a proven range of courses covering assertiveness training, time management, negotiation skills and more.

• Assertiveness Techniques
• Generate & Implement Innovative Ideas
• Managing Stress
• Managing Your Time with Technology
• Negotiation Skills
• Personal Influence Skills
• Time Management
• Conflict Resolution

Whatever your industry, your customers are the lifeblood of your business. Sales training, marketing strategy, account management and more, we’ll give you the know-how you need.

• Building Client Relationships
• Dealing with Difficult Customers
• Develop & Implement Marketing Strategy
• Essential Selling Skills
• Exceptional Customer Service
• Gathering Information
• Manage Customer Service
• Marketing Essentials
• Certificate in Marketing Practice
• Strategic Account Management
• Certificate IV in Customer Contact

Get your message across loud and clear with our practical communication training on business writing, presentation skills, policy writing, vital conversations and more.

• Business Writing Skills
• Effective Communication
• Policy Writing - An Introduction
• Policy Writing for Practitioners
• Professional Presentations
• Presentation Skills Using PowerPoint
• Strategic Business Writing
• Think on Your Feet ®
• Vital Conversations

Take control of your projects, your career and your organisation with programs ranging from the fundamentals through to the Advanced Diploma of Project Management workshop.

• Applied Project Management (Certificate IV in Project Management)
• Mastering Operations Management
• Project Management Fundamentals
• Diploma of Project Management (Workshop)

If you’re a manager requiring financial skills and knowledge, these hands-on courses will enable you to confidently understand, apply and manage the essentials of finance and accounting.

• Accounting for Non-Accountants
• Finance for Non-Finance Managers
• Managing Financials Using Excel
• Mastering Finance
• Understanding Financial Reports and Accounting Basics

If you’re involved in workplace training, learning design, assessment and adult vocational education in Australia, this selection of quality programs will help you, your people and your organisation perform at your best.

• Assessing Training
• Scope Learning Programs
• The Australian Training Environment
• The Enterprise Trainer Skill Set
• Train the Trainer
• Training Delivery Skills
• Certificate IV in Training and Assessment

Now’s the time to lead from the front. Our wide range of courses includes innovation, people management, leadership, continuous improvement, workplace safety and more.

• Analyse and Present Research Information
• Continuous Improvement
• Customer Service
• Develop Workplace Learning
• Effective Workplace Relationships
• Innovation and Change
• Manage People Performance
• Manage Projects
• Manage Remote Staff
• Managing Team Budgets
• Operational Plans
• Personal Work Priorities
• Team Effectiveness
• Workplace Information
• Workplace Leadership
• Workplace Safety
• Certificate IV in Frontline Management
• International Certificate in Managing Transport And Logistics
• Managing The Transport & Logistics Environment - Module 1
• Managing Resources - Logistics & Transport Module 2
• Customer Care And Service Quality - Logistics & Transport Module 3

From Microsoft Excel, PowerPoint and Word, to Access, Outlook and email skills, our desktop training courses deliver highly practical skills that boost your productivity immediately.

• Excel Introduction 2007
• Access Introduction 2007
• Excel Intermediate 2007
• Excel Advanced 2007
• Outlook and Email Skills 2007
• PowerPoint Introduction 2007
• PowerPoint Advanced 2007
• Project Introduction 2007
• Word Introduction 2007
• Word Intermediate 2007
• Word Advanced 2007